Shipping to
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Africa
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Equatorial Guinea
Fr
Kenya
KSh
South Africa
Asia
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United Arab Emirates
د.إ
Georgia
Israel
India
Jordan
Kuwait
Lebanon
ل.ل
Malaysia
RM
Oman
Saudi Arabia
ر.س
Singapore
$
Thailand
฿
Türkiye
Taiwan
$
Europe
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Austria
Bosnia & Herzegovina
КМ
Belgium
Bulgaria
лв.
Switzerland
CHF
Czechia
Germany
Denmark
kr.
Estonia
Spain
Finland
France
United Kingdom
£
Georgia
Greece
Croatia
Hungary
Ft
Ireland
Iceland
kr
Italy
Liechtenstein
CHF
Lithuania
Luxembourg
Latvia
Malta
Netherlands
Norway
Poland
Portugal
Romania
Lei
Serbia
РСД
Sweden
kr
Slovenia
Slovakia
Türkiye
Ukraine
North America
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Canada
$
Mexico
United States
$
South America
undefined
Brazil
Oceania
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New Zealand
$

 

Shipping & Returns

 

SHIPPING

 Region/Country

 Estimated delivery time

Shipping Fee

 Austria

 1-2  business days

 Free Shipping

 Germany

 2-3 business days

 5 €

 EU

 3-6 business days

 15 € 

 Switzerland

 6-8 business days

 35 € *

 International Orders

 5-10 business days

 35 € *


*  Customs & import taxes not included
Once your order has been dispatched, you will receive a dispatch confirmation email with tracking details.

All orders shipped to countries outside the European Union may be subject to import taxes, duties and fees levied by the country of destination, for which the recipient is liable. Unfortunately, we are unable to determine the exact amount in advance and therefore recommend contacting the local customs office.

If you have any questions, please contact our customer service team at hello@almababycare.com. 

 

RETURNS

Our items can be returned within 30 days of receipt (provided the products have not been opened and are in their original packaging). Unfortunately, we cannot accept returns that

- has been opened

- have been used

- have been damaged

- have been filled

- are not returned in full (e.g.: components of an exclusive set)

- are part of a promotion for which a certain purchase value had to be reached


The refund may take up to 10 working days depending on the bank's processing time.
 
a) Did you receive a damaged item?

Please send us a picture of the damaged item to hello@almababycare.com. Once we have received the proof, we will process your request as quickly as possible so that we can either refund the item or send you a new, undamaged item.

 

b) Did you receive a faulty item?

We classify goods as faulty if they arrive damaged or if a manufacturing defect is discovered within 30 days of purchase. Items are not classed as faulty if the condition has been caused by expected wear and tear. In this case we cannot accept any responsibility.

If you discover a defect within 30 days of receipt of the goods, please contact hello@almababycare.com directly by email.

 

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