Shipping to
Africa
Botswana
Cape Verde
Algeria
Egypt
Gabon
Ghana
Gambia
Equatorial Guinea
Kenya
Comoros
Lesotho
Morocco
Madagascar
Mauritius
Malawi
Mozambique
Namibia
Seychelles
Senegal
Togo
Tunisia
Tanzania
South Africa
Asia
United Arab Emirates
Armenia
Azerbaijan
Bangladesh
Bahrain
Brunei
Bhutan
Cyprus
Georgia
Indonesia
Israel
India
Jordan
Japan
Cambodia
South Korea
Kuwait
Kazakhstan
Laos
Lebanon
Sri Lanka
Mongolia
Maldives
Malaysia
Nepal
Oman
Philippines
Qatar
Saudi Arabia
Singapore
Thailand
Timor-Leste
Türkiye
Taiwan
Vietnam
Europe
Andorra
Albania
Armenia
Austria
Azerbaijan
Bosnia & Herzegovina
Belgium
Bulgaria
лв.
Belarus
Switzerland
Cyprus
Czechia
Germany
Denmark
kr.
Estonia
Spain
Finland
France
United Kingdom
Georgia
Greece
Croatia
Hungary
Ft
Ireland
Iceland
Italy
Kazakhstan
Liechtenstein
Lithuania
Luxembourg
Latvia
Monaco
Moldova
Montenegro
North Macedonia
Malta
Netherlands
Norway
Poland
Portugal
Romania
Lei
Serbia
Russia
Sweden
kr
Slovenia
Slovakia
San Marino
Türkiye
Ukraine
North America
Antigua & Barbuda
Barbados
Bahamas
Belize
Canada
Costa Rica
Dominica
Dominican Republic
Grenada
Guatemala
Honduras
Jamaica
Mexico
Nicaragua
Panama
El Salvador
Trinidad & Tobago
United States
South America
Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Peru
Paraguay
Suriname
Uruguay
Venezuela
Oceania
Australia
Cook Islands
Fiji
New Caledonia
New Zealand
French Polynesia
Papua New Guinea
Solomon Islands
Tonga
Tuvalu
Vanuatu
Samoa

 

Shipping & Returns

 

SHIPPING

 Region/Country

 Estimated delivery time

Shipping Fee

 Austria

 2-3  business days

 Free Shipping

 Germany

 2-4 business days

  5 €

 EU

 3-6 business days

 15 € 

 Switzerland

 6-8 business days

 35 € *

 International Orders

 5-10 business days

 35 € *


*  Customs & import taxes not included
Once your order has been dispatched, you will receive a dispatch confirmation email with tracking details.

All orders shipped to countries outside the European Union may be subject to import taxes, duties and fees levied by the country of destination, for which the recipient is liable. Unfortunately, we are unable to determine the exact amount in advance and therefore recommend contacting the local customs office.

If you have any questions, please contact our customer service team at hello@almababycare.com. 

 

RETURNS

Our items can be returned within 30 days of receipt (provided the products have not been opened and are in their original packaging). Unfortunately, we cannot accept returns that

- has been opened

- have been used

- have been damaged

- have been filled

- are not returned in full (e.g.: components of an exclusive set)

- are part of a promotion for which a certain purchase value had to be reached

Please note that return shipping costs amount to our standard shipping fees and are to be covered by the customer in the event of a return.

The refund may take up to 10 working days depending on the bank's processing time.


 
a) Did you receive a damaged item?

Please send us a picture of the damaged item to hello@almababycare.com. Once we have received the proof, we will process your request as quickly as possible so that we can either refund the item or send you a new, undamaged item.

 

b) Did you receive a faulty item?

We classify goods as faulty if they arrive damaged or if a manufacturing defect is discovered within 30 days of purchase. Items are not classed as faulty if the condition has been caused by expected wear and tear. In this case we cannot accept any responsibility.

If you discover a defect within 30 days of receipt of the goods, please contact hello@almababycare.com directly by email.

 

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